Consumer Services Supervisor - Enhanced - BIL -SPP - Job #833
3.
3 Quick Apply Full-time 3 hours ago Full Job Description Department:
Consumer Services - Enhanced - Early Start 2 - Spanish Preferred SCOPE:
Responsible for ensuring delivery of quality information and services in assigned unit.
SUPERVISION:
Receives supervision from the Consumer Services Manager and Consumer Services Director, provides general supervision to CPP/CRDP and Specialized Services staff.
EXAMPLES OF DUTIES:
(These are examples of the types of duties that may be performed.
Additional duties may be added.
) 1.
Oversees CPP/CRDP and Specialized Services operations and related activities 2.
Assigns, reviews, and approves work of unit staff members.
Advises staff on resolution of complex service matters.
3.
Represents the unit and/or company in fostering relationships as it relates to judicial/forensic involvement (i.
e.
legal proceedings/court-related matters), service providers, developmental centers, state-operated facilities, and other stakeholders.
4.
Hires, trains, directs and evaluates department staff.
5.
Provides intra and inter-departmental consultation in forensic, court, and developmental center related matters.
Participates as a member of the CPP Team.
6.
Provides support in the selection of service providers and resource development process.
7.
Completes, prepares, monitors, and submits, of several tracking systems to ensure compliance.
EMPLOYMENT GUIDELINES:
Knowledge:
Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices.
Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred.
Skills:
Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.
EDUCATION AND
Experience:
Master's Degree in a related field Two years of related professional/leadership experience Or Master's Degree in an unrelated field Three to five years of related professional/leadership experience Three years of professional experience should include service coordination at a Regional Center or related experiences Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc.
highly preferred.
A valid CDL and transportation, or acceptable substitute, required for this position.
This position is exempt.
Salary range $64,480 - $75,000.
For more information, please contact Human Resources.
NLACRC is an equal opportunity employer.
Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Quick Apply Full-time 3 hours ago Full Job Description Department:
Consumer Services - Enhanced - Early Start 2 - Spanish Preferred SCOPE:
Responsible for ensuring delivery of quality information and services in assigned unit.
SUPERVISION:
Receives supervision from the Consumer Services Manager and Consumer Services Director, provides general supervision to CPP/CRDP and Specialized Services staff.
EXAMPLES OF DUTIES:
(These are examples of the types of duties that may be performed.
Additional duties may be added.
) 1.
Oversees CPP/CRDP and Specialized Services operations and related activities 2.
Assigns, reviews, and approves work of unit staff members.
Advises staff on resolution of complex service matters.
3.
Represents the unit and/or company in fostering relationships as it relates to judicial/forensic involvement (i.
e.
legal proceedings/court-related matters), service providers, developmental centers, state-operated facilities, and other stakeholders.
4.
Hires, trains, directs and evaluates department staff.
5.
Provides intra and inter-departmental consultation in forensic, court, and developmental center related matters.
Participates as a member of the CPP Team.
6.
Provides support in the selection of service providers and resource development process.
7.
Completes, prepares, monitors, and submits, of several tracking systems to ensure compliance.
EMPLOYMENT GUIDELINES:
Knowledge:
Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices.
Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred.
Skills:
Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.
EDUCATION AND
Experience:
Master's Degree in a related field Two years of related professional/leadership experience Or Master's Degree in an unrelated field Three to five years of related professional/leadership experience Three years of professional experience should include service coordination at a Regional Center or related experiences Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc.
highly preferred.
A valid CDL and transportation, or acceptable substitute, required for this position.
This position is exempt.
Salary range $64,480 - $75,000.
For more information, please contact Human Resources.
NLACRC is an equal opportunity employer.
Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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